Details
Welcome to the world of "Medical Receptionist", where each interaction holds the potential to make a difference. Step into a realm where your administrative prowess meets compassionate care, shaping the foundation of healthcare delivery.
In this dynamic course, you will embark on a journey towards mastery of the essential skills required to excel in the role of a medical receptionist. Through immersive learning experiences and interactive modules, you will gain a profound understanding of the intricacies of medical administration, equipping you to navigate the fast-paced environment of healthcare with confidence and professionalism.
Learning Outcomes:
In this dynamic course, you will embark on a journey towards mastery of the essential skills required to excel in the role of a medical receptionist. Through immersive learning experiences and interactive modules, you will gain a profound understanding of the intricacies of medical administration, equipping you to navigate the fast-paced environment of healthcare with confidence and professionalism.
Learning Outcomes:
- Develop proficiency in managing patient appointments and inquiries efficiently.
- Acquire essential communication skills to interact effectively with patients, healthcare professionals, and other stakeholders.
- Gain a comprehensive understanding of medical terminology and documentation practices.
- Master the use of administrative software and tools to streamline office operations.
- Cultivate a patient-centered approach and uphold the highest standards of professionalism and confidentiality in all aspects of the role.
Outline
- Module 1: Introduction to Medical and Clinical Administration
- Module 2: Organise Schedules
- Module 3: Maintaining Medical Records
- Module 4: Effective Filing Systems in Medical Offices
- Module 5: Confidentiality in a Medical Environment
- Module 6: Controlling Stocks and Supplies
- Module 7: Medical Jargon and Terminology
- Module 8: Maintaining Workplace Safety
- Module 9: Information Technology in Health Care
- Module 10: Medical (Clinical) Coding and Billing
- Module 11: Legal aspects and Ethics
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