Certificate in Leading Effective Teams

• Level: First-Line Managers and new Team Leaders
• Courses: 5 (see course details below)
• Learning: On Demand 24/7
• CPD Hours: 100 Hours (each course takes approx. 20 hours to complete)
• Duration: 3 Months
• Certification: GMA Professional Credentials

PROFESSIONAL CREDENTIAL AWARDS

CPD Certificates - On completion of each course in the program, you will be able to download and print a Course Completion Certificate, detailing your Continuing Professional Development Credits.

Digital Credentials - On successful completion of all your courses, you will receive an email with a link to your Digital Credentials. These will include your Digital Badge and Digital Certificate.

Social Share - You will be able to share your digital credentials on LinkedIn and other social media platforms.

Course 1: Building an Effective Team

As a supervisor, you are expected to not only build your team, but also to continually motivate and develop the team to work independently to solve problems and drive improvement. This course introduces the principles of building effective teams using the Tuckman Model (Forming, Storming, Norming, and Performing). You will learn how to apply this model, and how identify and fill the key roles required in an effective team. You will also learn to manage team meetings, and solve problems using the 6 Thinking Hats Model, and other problem-solving techniques.
Duration: 20 hours
Certification: Download CPD Certificate on Completion

Course 2: Managing Team Meetings

This course in Managing Team Meetings is designed to give you the tools you need to initiate, plans for and successfully run your meetings. You will learn planning and management techniques that will give you the confidence to run a meeting that will engage your attendees and leave a positive and lasting impression. You will also learn how to chair a meeting to achieve your objectives, and ensure your attendees leave with a positive and lasting impression of your meeting.
Duration: 20 hours
Certification: Download CPD Certificate on Completion

Course 3: Solving Problems at Work

Designed for anyone responsible for resolving issues quickly, this Course in the Problem-Solving Program will provide an overview of the entire creative problem-solving process, as well as introducing key problem-solving tools that you can use every day. You will learn how to apply a range of techniques to define problems, identify root causes, and identify and analyze potential solutions to determine their efficacy. This includes learning how to use a number of risk and costs benefits analysis techniques. You will also learn how to plan for the successful implementation.
Duration: 20 hours
Certification: Download CPD Certificate on Completion

Course 4: Motivating for Performance

Learning how to motivate employees in dynamic and challenging business and economic circumstances is an important competence for successful team leaders. This course will provide you with an in-depth understanding of contemporary motivation theory, and enable you to identify the drivers of motivation and engagement in your team, and across your organization. You will learn how to assess and monitor the motivation of your people, and how to identify the factors which drive their engagement. You will also learn how to develop a plan for improving the motivation of your people and driving employee engagement across your organization.
Duration: 20 hours
Certification: Download CPD Certificate on Completion

Course 5: Managing Stress at Work

Stress and Conflict are normal features of a work environment. Knowing how to recognize and manage stress and conflict is a fundamental skill required of managers today. In this course, you will first examine the causes of stress at work, and evaluate your own levels of stress. You will then examine the management competencies which will help you to minimize and prevent stress in the workplace. You will examine the stress factors in your workplace, and learn a range of techniques to improve how you approach and manage work schedules, manage relationships with your team and colleagues, and how you can build up a strong personal stress defence foundation. You will also learn how to recognize stress in your people, and to provide, or seek appropriate types of support.
Duration: 20 hours
Certification: Download CPD Certificate on Completion

Learning

The program is delivered through Online Learning through the Global E-Learning Portal. Each course comprises:

• - Online Lectures and interactive learning
• - Online Videos
• - Online Quizzes
• - Downloadable Learning Manuals (80 pages +)
• - Additional workbooks, articles, and case studies.

Assessment

Assessment in this program takes the form of Online-quizzes (normally 3 in each course). Each quiz has a pass mark of 70% and you can take the quizzes as many times as you wish.

Support

Tutor Support is available through email, web conferencing and phone, throughout your program.