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COACHING SKILLS FOR MANAGERS

Who Should Attend:

Managers/Supervisors/Team Leaders who wish to assist others in improving workplace performance through the application of best practise coaching skills.

Learning Objectives:

By the end of the course participants will:

  • Understand the benefits to be gained from effective coaching
  • Understand their role as workplace coach
  • Understand the key steps to effective coaching
  • Have identified and practised the key skills
  • Have produced a Personal Development Plan

 

Contents:

 

  • Tutor and delegate introductions
  • Agreement of course contents and personal Learning Objectives
  • Agreeing a definition of coaching and how it differs from other improvement tools
  • The role of the workplace coach
  • The benefits of coaching – coach, learner, organisation
  • When should we do it?
  • The coaching process – key steps to success
  • The key skills required
  • Learning styles
  • Choosing your Coaching style to match the situation and learner
  • Coaching in the context of Performance Management
  • Individual and group role plays
  • Personal Development Plans

Learning Methods:

Practical, participative, pragmatic. Key skills are practised and constructive feedback provided in a safe environment to enable maximum learning from the experience. The focus is on real work related issues and the improvement of personal performance in this key area.

 

Duration:      2.0 days

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Track Training Services (UK) Ltd has been providing specialist business solutions since 1995.

 

We are a team of Learning and Development professionals who specialise in Leadership, Management Development, Personal Effectiveness and Customer Service. Based in the Midlands we design and deliver added value, cost effective learning solutions which will help to grow and develop your business.

 

We believe that the long term success of your organisation will be achieved by equipping employees at all levels with the right Knowledge, Skills and Attitudes to help them achieve both their personal goals and the strategic objectives of the business.

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