Office Administration Career Builder Course Bundle

This is a great course bundle for anyone looking to make the leap into Office Administration or just polish their skills. The course bundle covers a variety of core skills and software applications an Administrator is likely to use in their day-to-day activities, such as the Microsoft Office suite, which cover: Excel, Word, Outlook, PowerPoint, and Access.

The Microsoft Office courses in this bundle lead to a certification.  Once you’ve sat your exams and passed, you can expect to receive a certification in one or all of the Microsoft areas included in the course. You can choose to become certified in one area, such as Word or Excel, or all of the Microsoft areas. Being certified helps to prove to employers that you have indeed got the skills and knowledge you claim. The Microsoft Office Specialist certification is currently in high demand by employers.

Click here to see how in demand it is and what employers are paying on average for people with the Microsoft Office Specialist certification.

You will also receive a certificate of completion for each enhancement skills course you pass, such as a Certificate of Completion in Working in Business and Administration, a Certificate of Completion in KAZ Keyboarding, and a Certificate of Completion in Developing your Administration Skills.

The Office Administration Enhancement skills courses are designed to do just that… enhance your skills as an Office Administrator. They cover many of the core skills required to perform the day-to-day role of an Office Administrator. These core skills include: typing skills, telephone answering skills, document creation skills (such as letter writing ), communication in the work place skills, and record maintenance skills.

This bundle contains 5 separate certification courses and 5 Office Administration enhancement skills courses.

 
Certification Courses:

• Microsoft Office Specialist (MOS) 77-418: Word 2013
• Microsoft Office Specialist (MOS) 77-420: Excel 2013
• Microsoft Office Specialist (MOS) 77-422: PowerPoint 2013
• Microsoft Office Specialist (MOS) 77-423: Outlook 2013
• Microsoft Office Specialist (MOS) 77-424: Access 2013

 

Office Administration Enhancement Skills Courses:
 

Working in Business and Administration

• What an administrator does
• Organising and managing your work
• Keeping information confidential

Developing Your Administration Skills

• Effective business administration
• Using a diary system
• Representing your organisation to visitors

Taking Phone Calls

• Responding to an incoming call
• Effectively using listening and voice skills to control a call
• Identifying and communicating the options available to the customer
• Common procedures for placing customers on hold, and taking messages
• Completing the phone call leading to an action

KAZ – Keyboarding (typing skills)

• The Basics – Learn to touch-type in 90 minutes
• Just Do It – Exercise and apply your new touch-typing skills
• And The Rest – Learn Shift, numbers, and punctuation key
• Daily practice to build speed and accuracy

Creating and Designing Documents

• Understanding the purpose of designing and producing quality and attractive documents
• Understanding the resources available to design documents and how to use them
• Understand the purpose of following procedures when designing documents