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CompTIA’s Strata program offers fundamental to advanced certificates that validate a wide range of subjects in information technology (IT). Students and professionals holding a Strata certificate demonstrate that they have the knowledge required to enter and excel in IT and technology-related fields. Strata exams validate knowledge in several IT subjects, including Green IT, Technical Sales and PC concepts.

The CompTIA Strata IT for Sales exam is designed to show that the successful candidate has the knowledge to effectively engage a customer, identify types of technology users, coordinate with technical staff, ensure customer satisfaction, and provide appropriate solutions based on customer requirements – including Green IT and preventative maintenance.

The Strata IT for Sales certificate is ideal for students or individuals entering a sales career as well as seasoned sales professionals new to selling technology products and solutions.

CompTIA’s Strata Green IT certificate is designed to enhance an IT professional’s experience, knowledge, and existing IT credentials to incorporate emerging technologies shaping the global green IT industry today. IT professionals that pass the Green IT exam validate that they have the aptitude needed to effectively implement and measure green IT programs and investments, including:

A specialized knowledge of current IT methodologies
The ability to develop, deploy, and calculate true ROI for green IT initiatives
Knowledge of cost-cutting power management and IT virtualization techniques
Proven understanding of environmentally-sound waste disposal
An awareness of global organizations mandating standards and regulations

The Strata Green IT certificate is ideal for IT professionals who have decision making authority over a company’s IT infrastructure or work in implementing green IT initiatives such as an IT manager, data center or facilities / operations manager, IT technician, and system or network administrator.

Outline

Syllabus:
  • Introduction
  • What is CompTIA Strata

The Visual PC and how it Works

  • Visual PC Overview and Motherboard Component Identification
  • Individual Component Identification and Lap Tops
  • Component Identification Exam
  • The Logical Flow of Data

The Operating System

  • Introduction
  • Functions of the Operating System

Windows Basic Training

  • Introduction
  • Windows Desktop and My Computer
  • Configuring Appearance and Selecting Files and Folders
  • Control Panel, Accessibility Options, System Applet

Backing UP

  • Introduction
  • Back up Solutions and Policies
  • Viruses

Printers

  • Types of Printers
  • Laser Printers and The Printer Interface

Video and Audio

  • Introduction
  • Types of Monitors
  • Video Cards and Sound Cards

The CPU and RAM

  • Introduction
  • CPU Central Processing Unit
  • RAM Random Access Memory

Storage

  • Introduction
  • Storage Devices

Networking

  • Introduction
  • OSI Model
  • Network Hardware
  • Network Software
  • IPV4 and IPV6

Green IT

  • Introduction
  • Electrical Safety and green IT
  • Disposal of Computer Equipment

IT Sales

  • Introduction
  • Ethics and The Sales Process
  • Sales Terminology, Finding Customers and Customer Commitment

Course Delivery:    Online

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