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This course is designed to provide learners with the knowledge and skills required to work in a medical secretarial role in a private practice, clinic or hospital setting.

Learners who successfully complete this course will:
  • Develop an awareness of the importance of communicating accurate information in a medical environment.
  • Recognise the need for understanding commonly used medical terms.
  • Demonstrate ability to spell medical terms and expand recognised medical abbreviations.
  • Develop good organisational skills.
  • Transcribe from recorded speech dictation, operating a word processing application to acceptable business standards.
  • Demonstrate initiative and resourcefulness in responding to the medical profession and the public on matters relating to health issues.
  • Read and transcribe variable quality manuscript and drafts containing medical material.
  • Improve communication skills in dealing with medical personnel and patients.


Subjects covered on this course include:

  • Medical Terminology
  • Audio Transcription   
  • Case Management
  • Filing Systems   
  • Customer Care
  • Medical Reports & Forms
  • Office Administration
  • Scanning Documents
  • Confidentiality
  • Diary Management
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