Body language for Managers: How to Read your Employees’ Non-Verbal Signals
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The Healthcare Training Company
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Details
Introduction information:
Everyday interactions are filled with secret nonverbal cues just waiting to be understood. In fact, research shows that an amazing 60–80% of our communication is nonverbal.
As a manager, understanding nonverbal communication will give you a decisive advantage in every business deal, negotiation, and interaction.
When you understand body language, you’ll have the powerful ability to understand more about the person you are speaking with and what they truly mean.
Everyday interactions are filled with secret nonverbal cues just waiting to be understood. In fact, research shows that an amazing 60–80% of our communication is nonverbal.
As a manager, understanding nonverbal communication will give you a decisive advantage in every business deal, negotiation, and interaction.
When you understand body language, you’ll have the powerful ability to understand more about the person you are speaking with and what they truly mean.
Outline
The aim of the training
By the end of the day those who attend will be able to explore how the face and body express emotions. You will even give you a few clues you can use to detect when others are lying to you and life examples and practical tips that you will be able to use right away.
The learning outcomes (no more than 6 for a day)
Those who attend the course will be able to:
1. Understand what non verbal communication and body language are
2Understand why body language is important
3. Set the stages for effective non verbal communication
4. Develop a positive body language style
5. Be aware of cultural differences
6. Improve non verbal communication at your workplace
By the end of the day those who attend will be able to explore how the face and body express emotions. You will even give you a few clues you can use to detect when others are lying to you and life examples and practical tips that you will be able to use right away.
The learning outcomes (no more than 6 for a day)
Those who attend the course will be able to:
1. Understand what non verbal communication and body language are
2Understand why body language is important
3. Set the stages for effective non verbal communication
4. Develop a positive body language style
5. Be aware of cultural differences
6. Improve non verbal communication at your workplace
Speaker/s
George Flaherty MSc MBA Ba Ed, started working within social care in 1995. He is now renowned for his ability to pass on practical skills to those that attend his seminars and courses across the UK, Europe and the USA.
Over the years George has managed and successfully marketed his own businesses. He has now passes the skills he has learnt to owners and managers of social care settings. George is often a guest speaker at conferences and seminars explaining how to fill care home beds and promote homes successfully.
He is a published author of many books. His latest book The Guide to Filling Care Home Beds is due for publication December 2011.
George currently lives across two continents, having homes in both Italy and the UK with his family. If you need any more information you can contact him on [email protected]
Over the years George has managed and successfully marketed his own businesses. He has now passes the skills he has learnt to owners and managers of social care settings. George is often a guest speaker at conferences and seminars explaining how to fill care home beds and promote homes successfully.
He is a published author of many books. His latest book The Guide to Filling Care Home Beds is due for publication December 2011.
George currently lives across two continents, having homes in both Italy and the UK with his family. If you need any more information you can contact him on [email protected]
Schedules
May 31, 2016 - May 31, 2017
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| No. of Days: | 1 |
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