Opera PMS Hotel Software - 1 Week Course or 2 Weekends

• Understanding the role of a Hotel Receptionist
• Checking Availability & Quoting Rates
• Analysing Occupancy via the Rate Grid
• Introduction to Hotel Accounts
• Reservation procedures
• Billing & Payments
• Billing Instructions: POA & City Ledger (Billback)
• Booking Procedures
• Room Allocations
• Check-Ins and Check-Outs
• Booking via telephone
• Traces
• Routings
• Adjustments
• Rebates
• Fixed Charges
• Sharer
• Use of Hotel Terminology

London

• £349: Weekday course, this amount must be paid in full upfront
• £449: Weekend course, this amount must be paid in full upfront

• Certificate of completion for “Essentials of Opera PMS V5”
• Reception Academy stationery
• Tea & Coffee

This course is endorsed by the Institute of Hospitality (IOH) for its quality, innovation and industry specific modules tailored to the needs of leading hotels around the world.

Our one-week Opera PMS Hotel Software Course is ideal for all those who want to gain essential, hands-on skills on the most popular hotel software that is used in over 70% of hotels worldwide.

This high quality, fun and interactive course is to over 95% practical and hands-on where each student is given dedicated access to a laptop throughout the course. Sessions can be completed over the duration of one week or two weekends so it can fit around busy schedules or short trips.

Whilst this course was designed for individuals with no previous hotel software experience, it is also particularly well suited to:

• Anyone interested in the hospitality industry with limited time for studying
• Hospitality Graduates seeking to compliment their degree and increase employability
• Hotel Receptionists or Hotel Reservations Agents who are wishing to learn Opera PMS to facilitate a career move
• Price conscious individuals looking to gain a recognised qualification
• You want to either learn about Opera PMS or refine existing skills

The course itself is structured around the Opera Property Management System (Opera PMS V5 formerly known as Fidelio). Opera PMS V5 is the most efficient and popular hotel system currently available and it is used extensively throughout hotels in the UK, Europe and beyond.

Please note: if you have never worked in a hotel before and are looking to start to a new Hotel Career, you may benefit more from one of our entry level courses such as Hotel Receptionist & Opera PMS or Hotel Reservations Agent & Opera PMS.

Our courses are the perfect stepping stone to a successful career in hospitality. Whether you are starting from scratch, enhancing your skills or seeking a recognised qualification, our interactive and hands-on courses are designed to be both fun and educational. Students will be given a laptop for use during the course and will work under the guidance and supervision of a qualified Hotel Front Office Software Trainer.

Reception Academy is accredited by the British Accreditation Council (BAC) and we work in affiliation with over 800 hotels; our certificates are recognised by over 1,400 hotels. We are committed to providing our students with high quality training that is not only fun but also educational.

This 20 hour course can be completed over the duration of one-week or two weekends depending on your preference. Sessions are taught over a period of four / five hours and include Reception Academy stationery, a certificate of completion and Complimentary tea and coffee.