MANDATORY TRAINING

MANDATORY TRAINING – ALL IN 1 DAY COURSE.

1. Health and Safety – Health and Safety – Regulations, Employees & Employers Duties, Hazards & Risks, Safety Management System, Handling Chemicals Safely and Control of Substances Hazardous to Health, Riddor.
2. Information Governance – Statutory Legislation, Disclosure to Protect the Public, Patient Consent & Confidentiality, Caldicott Principles, Data Protection, Information Security
3. Fire Safety – Statistics, Fire Triangle, Types of Fire, Fire Extinguishers, Fire Plan, Local Practice & Policies, Considerations Before Tackling Fire, Actions on Discovering Fire
4. Equality & Diversity – Attitudes, Values & Beliefs, Legislation, Protected Characteristics, Types of Abuse, Equality Duty, Human Rights, Bullying & Harassment, Whistle blowing
5. Infection Control – Legislation, Types of Healthcare Acquired Infections, Chain of Infection, COSHH, RIDDOR, Common Infections Including MRSA, & C Diff, Universal Precautions
6. Food Hygiene – The Law, Personal Hygiene, Food Poisoning, Bacteriology, Prevention of Contamination, Premises & Pest Control, Disinfection, Hand Hygiene, Principles of Safe Cooking and Storage of Food
7. Basic Life Support – Adult and Paediatric (In line with the UK Resuscitation Council guidelines) Choking – The Immediate Interventions, Recovery Position, Cardio–Pulmonary Resuscitation (Chain of Survival, Sequence of CPR, Algorithm, Correct Techniques) – Including Practical Session and Assessment
8. Moving & Handling – Legislation, Anatomy & Physiology of Spine, Principles of Biomechanics, Considerations, Controversial Techniques, Safe Techniques – Including Practical Session and Assessment
9. Safeguarding Vulnerable Children (Level 1 & 2) – Legislation, Types and Signs of Abuse, Determining Risk, Reporting, Responsibilities, Best Practice and Taking Action, Child Trafficking, Radicalisation & Female Genital Mutilation.
10. Safeguarding of Vulnerable Adults – Legislation, Key Safeguarding Principles, Types/Signs of Abuse, Determining Risk, Contributory Factors, Reporting, Responsibilities, Best Practice and Taking Action, including capacity, consent and confidentiality, Forced Marriage, Honour Based Violence, Radicalisation, Dignity & Respect
11. Complaints Handling + Conflict Management – Why People Complain, Types Of Complainers, How People Complain, How to Handle Complaints, Strategies to Manage Complaints, Local Policies And Practice Risk Assessment, Communication Skills, Recognising Aggressive Body Language, Signalling Non–Aggression, Defusing Aggression, Breakaway Techniques
12.Lone Worker – Awareness of Personal Safety Issues, Strategies to Minimise Risks for Lone Worker, Suzanne Lamplugh Trusts’ Model for Lone Worker, Diluting the Risk of Lone Worker.

On satisfactory completion of the course delegates will recieve CPD certificates valid for 1 year.