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Details

This course is for any business or individual who deals with the public on a face to face basis.  The settings could include;

  • School

  • Retail organisation

  • Charity shop

  • Health service establishment

  • Restaurant

  • The list goes on……

The half day work shop is broken down into two sessions

– The first session is concerned with conflict management including recognising aggression, with triggers and inhibitors, and strategies for keeping yourself safe.  

– The second session deals with disengagement tactics using non-pain compliance i.e getting out of grips, grabs and holds quickly without causing harm or injury to yourself or the aggressor.

As well as ensuring the safety of all involved, this course will give everyone the confidence to deal with any conflict type situation in work or in other aspects of life.

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Blay Training delivers high quality training with clients and training venues across Northern Ireland. We are a highly regarded market leader in the delivery of a range of approved and certified specialist training courses.  Our integrity is beyond reproach and honesty the cornerstone of our business. 

 

Our main strengths are that our trainers are fully qualified teachers with years of experience which allows them to deliver high quality, engaging lessons as they are aware of the successful strategies that need to be utilised to ensure effective teaching and learning are taking place. We are a genuinely local company which does allow us to recognise and respond to local needs.

The SIA courses are vocational courses which do lead to a licence to work in the security industry, which is a legally enforceable requirement. This means that these qualifications can lead to successful candidates gaining employment in one of the many areas in the wider security industry.

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