Details
Operations management is the process of managing the daily production of goods and services, a key part of a manager's job. The management of service operations and product operations is quite different. A key assumption in the service industry
is that success depends on how well its employees deliver their services to customers. Manufacturing operations can be classified according to the amount of processing or assembly that occurs after a customer order is received. Another way to categorize manufacturing
operations is by manufacturing flexibility. Managers have a lot of responsibilities: leading people, serving customers, maintaining internal controls, satisfying stakeholders, and driving profitability. Throughout all these responsibilities, managers must
always strive to manage worker productivity and product quality. This course discusses how service and manufacturing operations are managed.
After completing this course, you should be able to:
- State the difference between managing the production of goods and services
- Describe the management of service operations
- Summarize several types of service operations
- Explain the management of manufacturing operations
- Describe types of manufacturing flexibility
Course Delivery
Schedules
Mar 23, 2017 - Mar 23, 2018
ENDED
| Total Hours: | 21 |
| No. of Participants: | 100 |
Reviews
Be the first to write a review about this course.
Write a Review
Ed-Next is one of the fastest growing online learning providers in the UK. It offers over 800 IACET and other learning bodies accredited programs. The program range covers professional development, personal enrichment, career developments, executive finishing, health and safety, safeguarding and online awards.
Related Courses
Export Edge Training
Financial Fluency
The Training and Recruitment House Ltd
arena4finance
