Relationship Sales in Long Term Care Facilities
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Distance Learning by
Ed-next.com
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On-Site
/ Short Course
Details
No business survives long without customers, so attracting and retaining your clients and residents over time is very important. One of the bigger mistakes senior housing facilities make is failing to train their salespeople on relationship
management. Taking the time to understand your clients and use this information to exceed their expectations helps build your facility’s service level. This will, in turn, lead to long-term relationships. This course discusses strategies and tactics that salespeople
can use to retain clients and residents long-term after making the initial sale and to use that relationship to generate new clients.
After completing this course, you should be able to:
- Recognize an essential strategy for any company that wants to stay profitable and competitive
- Identify the beliefs buyers have about client services before a sales transaction
- Differentiate between client expectations and client perceptions
- Name the main reason most industries create a Quality Control Standard
- Choose the correct methods of reaching out to clients
Course Delivery
Schedules
Mar 23, 2017 - Mar 23, 2018
ENDED
| Total Hours: | 24 |
| No. of Participants: | 100 |
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