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Understanding the Buyer

ENDED
Distance Learning by  Ed-next.com
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On-Site / Short Course
Ended last Mar 23, 2018
GBP  21.00

Details

Better understanding the buying process is an important part of developing buyer relationships.  This course discusses the difference between consumer buyers and business buyers.  It also discusses the detailed steps of a buyer’s purchasing decision, as well as the communication skills salespeople need to develop.

After completing this course, you should be able to:

  • Define the consumer market
  • Differentiate between the consumer market and the business market
  • Recognize the possible number of types of customer needs
  • Name the type of need when a buyer needs a specific task or function performed
  • Identify the need for acceptance from and association with others

Course Delivery

Schedules

Mar 23, 2017 - Mar 23, 2018
ENDED
Total Hours: 24
No. of Participants: 100
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Ed-Next is one of the fastest growing online learning providers in the UK. It offers over 800 IACET and other learning bodies accredited programs. The program range covers professional development, personal enrichment, career developments, executive finishing, health and safety, safeguarding and online awards.
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