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Human Factors training derives from the recognition within safety critical industries, originating in the aviation industry, that team members require specific training in non-technical skills as well as technical skills in order to mitigate error and limit the possibility of an adverse event. In the same way, staff working in IVF, whatever their role, need to recognise that human error is inevitable and that clinic-wide performance can be enhanced through an understanding of the effects of teamwork, tasks, equipment, workspace, culture and organisation on human behaviour in healthcare settings. A human factors approach to patient safety differs from traditional safety training in that the focus is less with the technical knowledge and skills required to perform specific tasks, but rather with the cognitive and interpersonal skills needed to effectively manage a team-based, high-risk activity.

This course is ideal for all staff invloved in safety and reliabalility in IVF organisations, including Lab Directors, Clinic Owners, Quality/Risk Managers, Senior Embryologists and Clinical Staff. This course is presented in conjunction with IMT International, providers of innovative IVF management technologies and quality management systems to the ART industry worldwide.

Why attend?
  • Gain an in-depth understanding of the human causes of error.
  • Develop the ability to take a proactive approach to the avoidance, trapping and mitigating of errors.
  • Equip yourself and your team with a set of non-technical skills that complement technical competency.
  • Improve teamwork, situation awareness, decision making, communication and workload management.
Learning Outcomes
  • Understand why we make errors
  • Understand how ‘systems factors’ can threaten patient safety
  • Improve the safety culture of your teams and organisations
  • Enhance your teamwork and improve communication
  • Understand how to improve the design of your systems
  • Learn how to identify ‘what went wrong’ and predict ‘what could go wrong’
  • Understand how human factors tools can be used to reduce the likelihood of incidents

Outline

Day One
    • Course Introduction
    • Human Error
    • Situational Awareness (S/A)
    • Workload and Stress Management
    • Healthcare case study
    • Communication
    • Evening - Conference Dinner
Day Two
    • Organisational culture
    • Decision Making
    • Standard operating procedures (SOP’s)
    • Fertility case study
    • Fatigue and vigilance
    • Conflict
    • Information processing
    • Automation
    • Fertility case study
    • Summary and Close
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We are a leading, globally recognised aviation training and consultancy company. We deliver exceptional training services meeting the needs of airlines and all types of civil and military aviation organisations based in every continent of the world. We deliver Human Factors programmes in safety critical industries which improve safety through enhanced team collaboration, incident reporting and risk management.

Aviation training is at the heart of our business. Since 1996 we have been delivering training for airlines, military, corporate and just about all types of aviation organisations worldwide. Always up to date, our aviation training focuses not only on meeting regulatory requirements, but also delivering real results in the workplace and developing practical skills, competence and knowledge. Our aviation training facilitators have the ability to engage, inspire and motivate people combined with extensive practical experience in their fields. We count over 650 aviation organisations as satisfied clients including many of the world’s leading airlines and we consistently achieve the highest levels of client satisfaction and customer service.

Aviation
All our aviation training courses are designed to our exacting standards, ensuring learning objectives are fully realised. Every course is developed by our own subject matter experts and backed by high quality courseware and materials. ...
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