Leadership & Management Development Programme

Jaluch has supported organisations to develop their line managers for well over a decade. We offer open courses or bespoke in-house courses.

Our 8-module open course is delivered across 8 months, it sets out to ensure that managers develop confidence and learn the skills required to effectively manage their teams. With approximately one month in between each module, managers have time to reflect on their learning and begin to put their new skills into practice.

This programme is practical and engaging. We ask delegates to fully participate at every stage to ensure learning is embedded and tailored at every stage to the needs of the managers attending. All delegates are asked to complete a psychometric profile before the Programme begins.

Our 8-Day open course is just £1986 + VAT per delegate (£1936 where ILM certification is not required). This equates to £242 per delegate, per day plus the fee for ILM certification.

This price includes all the following:

• 8 days of training at our office in Ringwood, Hampshire.
• A 2 course lunch for 8 days.
• Coffee, tea and biscuits refreshments on each training day.
• Comprehensive delegate workbooks for each module.
• A Psychometric profile (completed at the start of the programme).

• Introduction to Leadership Skills
• Understanding your Psychometric Profile
• Exploring your Preferred Communication, Management and Leadership Style
• Understanding the Communication and Behavioural Styles of Others
• Learning How to Motivate and Engage Others
• Action Planning

• Introduction to People Management
• Developing Effective Communication Skills
• Dealing with Difficult People
• The Performance Management Process and Challenges
• Introduction to Coaching Skills for Managers
• Action Planning

• Introduction to Employee Relations and Employment Law
• Understanding the Employee Relations Responsibilities of a Manager
• Employees Statutory Rights and an introduction to Contracts of Employment
• Managing Discipline Effectively
• Understanding the Grievance Procedures
• Investigatory Skills for Managers
• Absence Management – The Law, The Challenges and The Skills

• Introduction to Team Development
• What do Your Team Expect from You? What are Your Responsibilities?
• Building a Successful Team
• Motivating and Engaging Staff
• Creating Trust
• Identifying and Managing Stress
• Action Planning

• Introduction and a Glossary of Useful Financial Terms
• Introduction to the Financial Statements and Their Relevance for Managers
• Understanding Cash Flow and its Importance
• Exploring Budgets and Budget Planning
• Looking at Profit Vampires
• What Can You Influence Game?

• Introduction to Planning, Delegation and Time Management
• Assessing your Own Productivity Levels
• Why Planning and Time Management are so Important
• Looking at Prioritisation and Procrastination
• Effective Time Management and Prioritisation Case Studies
• Learning to say ‘No’
• Developing Delegation Skills
• Action Planning

• Introduction to Diversity and Inclusion
• Overview of The Equality Act 2010
• Focus on Bullying versus Banter and the Value of Inclusion
• An Introduction to Unconscious Bias
• Using Transactional Analysis to Manage Conflict
• Building Confidence and Knowledge to Deal with Sensitive Issues
• Developing Problem Solving Skills to Effectively Manage Your Staff

• A Review of The Modules and Topics Covered
  • Leadership and Profiling – the Value and Relevance
  • Managing Performance
  • Essentials of Employment Law, including Managing Discipline and Absence
  • Building and Managing Teams
  • Finance for Non-Financial Managers
  • Planning, Delegation and Time Management
  • Diversity, Inclusion and Dealing with Conflict
• Business Simulation Exercise to Practise the Skills
• Personal Action Planning for the Future