Details
Research shows that even with the best products and business practices, effective relationships are required for any business to succeed in the marketplace. It is therefore essential that we are aware how to influence and persuade effectively in
a wide range of different situations. Frequently this means influencing a wide variety of people without necessarily having status or authority. This programme enables participants to fully understand how to approach situations more effectively and achieve
their desired outcomes whilst maintaining relationships.
Outline
- Differences between influencing and persuading
- When to influence and when to persuade
- The spectrum of influence
- Confident communication
- Recognising communication
- Persuasive styles
- Delivering a persuasive case
- Relationship building
- Using your power
- Questioning skills
- Assertiveness
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MPW Learning is a training organisation that designs and delivers high impact learning events that motivate, stimulate and challenge people to make positive changes to their personal effectiveness. We believe learning should be fun and therefore our courses are highly interactive and include activities and exercises to ensure the transfer of learning takes place and more importantly that the learning is practical and will be used in the workplace.
