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Details

This course provides delegates with skills-based training that will enable them to perform an internal audit of part of a management system and report on its effective implementation and maintenance.

This course is suitable for members of the management team, quality champions, and team leaders.

Duration: 2 days

Location: EIQA Offices, 68 Pembroke Road, Ballsbridge, Dublin 4

Cost:
EIQA Programme participants: € 395
Non Members: €565

A discount available if 2 or more people attend from the same company.

This course is available on an ‘in-house’ basis – please phone us on 01 6604100 for details.

Learning Outcomes:

At the end of this training you will have an understanding of:

  • The responsibilities and role of an internal auditor in the maintenance and improvement of Management Systems.
  • The Plan, Do, Check and Act (PDCA) cycle and the Model of Process-Based
  • Quality Management system, the purpose and structure of the Standard.
  • How to Plan and Prepare for an Audit.
  • How to gather objective evidence through observation, interview and sampling of the management system.
  • How to write factual reports that help improve the effectiveness of the management system.
  • How to suggest ways in which the effectiveness of corrective action might be verified.
  • Personal attributes, manner, attitude and sustainability as an auditor.

Certification:

By successfully completing this IRCA certified auditor training course you will have demonstrated that you have the knowledge and basic skills to undertake a management systems audit by passing the relevant IRCA examination and skills assessment.

Testimonials:

“Course structure was excellent; the course presenter was very knowledgeable, friendly and professional.”

“The mix between formal and informal presentation was most helpful and enjoyable.”

“Small groups made it easier to interact and ease of asking questions.”

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EIQA (Excellence Ireland Quality Association) is the Irish National Quality Association and has been at the forefront of the quality crusade for more than 45 years.

EIQA is known as the ‘Guardian of The Q Mark’.

Beneath the umbrella of EIQA, The Q Mark brand currently holds 13 programmes which are widely used nationally and internationally.

The Q Mark programmes are Quality Management System frameworks which are all built on the business excellence model of continuous improvement.

In 2009 The Q Mark re-branded with the beautiful gold Q Mark logo that is today recognised by 87% of Irish consumers.

Our Mission Statement is "To help companies improve organisational performance through the requirements of audit and assessments that are above regulatory requirements. We will do this through the on-going provision of Q Mark programmes that are based on the principals of continuous improvement and best practice."
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