Delivering Excellence Via Email - Half Day (am)
Training by
PTP Training & Marketing Ltd
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Details
This half day workshop focuses on how to deliver an excellent customer experience via email. You will learn the do's and dont's that increases customer loyalty.
Delegates will be come experts in delivering excellent customer service levels and ensure their email skills are highly professional.
Benefits
Course Locations:
Delegates will be come experts in delivering excellent customer service levels and ensure their email skills are highly professional.
Benefits
- How you can compose an outstanding email
- Understanding the limitations of verbal skills and making the best of this immediate form of communication
- Creation of 10 top tips that will ensure consistency and professionalism throughout your business
Course Locations:
- London (am)
- Manchester (am)
- Nottingham (am)
- Birmingham (am)
- Bristol (am)
- Edinburgh (am)
- Leeds (am)
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PTP provides 100's of 1/2, 1 & 2 day courses in management training, sales training, customer care training, project management training and personal development training.
PTP has been exhibiting at the CIPD Exhibition for over 10 years and the latest was a tremendous success. A record for enquiries into management training and sales courses and number of visitors to our stand
