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Details

We provide Microsoft Outlook 2010 training courses, Microsoft Outlook 2013 training courses Microsoft Outlook 2016 training courses and Microsoft Outlook 365 training. All our training courses are tailor-made to suit the needs of the individual or organisation.

Aims of the course

This course aims to give delegates an introduction to the Microsoft Outlook application.

Course Objectives

On completion of the course delegates will have learnt to use Microsoft Outlook. They will be able to:

  • Send and receive e-mail
  • Schedule appointments, events and meetings
  • Create and manage tasks
  • Organise contacts

The course is of one day’s duration.

How the course is run – This instructor-led course has a hands-on approach, with plenty of opportunity for delegates to practise the new skills they learn at the computer.

Pre-requisites – Familiarity with the Windows environment.


Outline

Course Outline

Navigating Microsoft Outlook

  • Opening and closing Outlook
  • The Ribbon Structure
  • The Navigation bar
  • Preview pane
  • To-Do Bar
  • Help facilities

E-mail

  • What is e-mail?
  • Creating and sending an e-mail
  • Managing message text
  • Inserting a signature in a message
  • Inserting an attachment in a message
  • Inserting an Outlook item into a message
  • Using an Office application to create a message
  • Finding an address in the address book
  • Flagging messages for follow-up
  • Replying to messages using the Reading Pane
  • Resending messages
  • Recalling or replacing a sent message
  • The People Pane

Managing e-mail

  • Creating message folders
  • Sorting mail
  • All and Unread Mail buttons
  • Setting viewing options
  • Filtering views
  • Printing messages

Calendar

  • Navigating within the Calendar
  • Customising the Calendar view
  • Scheduling appointments and events
  • Scheduling multi-day events
  • Setting reminders
  • Scheduling recurring appointments
  • Planning meetings involving others
  • Booking office resources using Outlook
  • Adding and removing meeting attendees
  • Meeting notes
  • Printing the calendar

People

  • Accessing People cards
  • Creating, editing and deleting People cards
  • Sorting contacts using fields
  • Organising contacts by category

Tasks

  • Creating and updating one-time tasks
  • Assigning tasks to others
  • Accepting and declining tasks
  • Changing the view for tasks
  • Creating tasks from other Outlook components
  • Organising tasks into categories

Notes

  • Creating notes
  • Editing notes
  • Organising and viewing notes
  • Customising notes

Integrating Microsoft Office with Outlook

Speaker/s

We have several highly experienced Microsoft Outlook trainers.

Special Offer

We usually train people for one company at once at their site or via Zoom or Microsoft Teams.
Prices per day:
1 to 1 - £295 + VAT
2 to 4 people - £455 + VAT
5 to 8 people - £595 + VAT
Reviews
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We provide computer and personal development training. All our training is conducted at client site and tailor-made to meet YOUR needs. We can even work using your files if required, making the learning very relevant and quickly increasing productivity.
We are based in the London area but do have trainers in other parts of the country too.
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