Browse 99 Customer Service courses in United Kingdom
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Excellent Customer Care
Training by
Striding Edge Consultancy
An innovative course defining what excellent customer service truly is through the understanding of how the patient thinks and feels. We teach strategies to ensure high quality conversations between staff ...
United Kingdom
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An innovative course defining what excellent customer service truly is through the understanding of how the patient thinks and feels. We teach strategies to ensure high quality conversations between staff ...
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Customer Service CPD Accredited Online Course
Distance Learning by
Online Courses Learning
Overview: Important in any business is to satisfy the customer. Could be in service delivery or, attention to the client. Description: Customer Service helps users define customers´ profile are and understand ...
Online
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USD 14.00 (VAT incl.)
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Overview: Important in any business is to satisfy the customer. Could be in service delivery or, attention to the client. Description: Customer Service helps users define customers´ profile are and understand ...
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Through the Customers' Eyes
Training by
PTP Training & Marketing Ltd
Only when we really understand our customers' experiences of our business can we make real improvements to our business practice. This course develops techniques to help identify our customers' expectations ...
Leicestershire
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Only when we really understand our customers' experiences of our business can we make real improvements to our business practice. This course develops techniques to help identify our customers' expectations ...
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Reception to Perfection
Training by
PTP Training & Marketing Ltd
The often used phrase, "just the Receptionist", completely misrepresents the role. An excellent Receptionist is a most valuable resource for any business. Reception is pivotal as a crucial first impression ...
Leicestershire
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The often used phrase, "just the Receptionist", completely misrepresents the role. An excellent Receptionist is a most valuable resource for any business. Reception is pivotal as a crucial first impression ...
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Outstanding Customer Service Skills
Training by
PTP Training & Marketing Ltd
An intensive, practical and activity-based programme building the delegate's knowledge, skills and the will to support customers, ultimately to deliver outstanding customer service. This Outstanding Customer ...
Leicestershire
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An intensive, practical and activity-based programme building the delegate's knowledge, skills and the will to support customers, ultimately to deliver outstanding customer service. This Outstanding Customer ...
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Masterclass in Handling Incoming Telephone Calls - Half Day (pm)
Training by
PTP Training & Marketing Ltd
This 1/2 day workshop gets delegates to look at what they hate as customers when they make calls to their banks or travel agents and then be self-critical to see which of the 'hate factors' their organisation ...
Leicestershire
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This 1/2 day workshop gets delegates to look at what they hate as customers when they make calls to their banks or travel agents and then be self-critical to see which of the 'hate factors' their organisation ...
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Know Your Customer
Training by
PTP Training & Marketing Ltd
The ability to understand your customer is essential for every successful business to enable it to grow. This inspirational and interactive course gives you the skills, tips and knowledge to ensure you ...
Leicestershire
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The ability to understand your customer is essential for every successful business to enable it to grow. This inspirational and interactive course gives you the skills, tips and knowledge to ensure you ...
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How to say 'No' and retain Customer Satisfaction
Training by
PTP Training & Marketing Ltd
Saying 'No is particularly difficult when dealing with customers but there are occasions where this is the only sensible course of action. This course helps delegates manage customer's expectations and ...
Leicestershire
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Saying 'No is particularly difficult when dealing with customers but there are occasions where this is the only sensible course of action. This course helps delegates manage customer's expectations and ...
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Excellent Customer Care - Incoming Calls
Training by
PTP Training & Marketing Ltd
This excellent customer care course analyses typical customer frustrations and how to deal with awkward situations. It teaches professional telephone techniques from how to make a good first impression, ...
Leicestershire
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This excellent customer care course analyses typical customer frustrations and how to deal with awkward situations. It teaches professional telephone techniques from how to make a good first impression, ...
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Enhancing the Visitors Experience
Training by
PTP Training & Marketing Ltd
All organisations, whether they are in the private or public sector, want to give their various visitors excellent customer care. This course is designed specifically for front line staff in businesses, ...
Leicestershire
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All organisations, whether they are in the private or public sector, want to give their various visitors excellent customer care. This course is designed specifically for front line staff in businesses, ...
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