Browse 102 Customer Service courses in United Kingdom
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Dealing with Difficult Behaviour Training
Training by
CAOS Conflict Management
Our Dealing with Difficult Behaviour Training can benefit all who work in the helping professions including charity workers (paid and voluntary),nurses,social workers and other support workers. The training ...
London
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Our Dealing with Difficult Behaviour Training can benefit all who work in the helping professions including charity workers (paid and voluntary),nurses,social workers and other support workers. The training ...
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Certificate in Customer Service Management
Online Certification by
Global Management Academy
PROFESSIONAL CERTIFICATE IN CUSTOMER SERVICE MANAGEMENT The Certificate in Customer Service Management Program provides a comprehensive range of learning in knowledge and skills critical to leading and ...
Online Self-Paced
USD 236.00
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PROFESSIONAL CERTIFICATE IN CUSTOMER SERVICE MANAGEMENT The Certificate in Customer Service Management Program provides a comprehensive range of learning in knowledge and skills critical to leading and ...
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Effective Decision Making and Problem Solving
Online Certification by
Global Management Academy
Decision making in business is about selecting choices or compromises in order to meet business objectives. We define effective decision making as the process through which alternatives are selected and ...
Online Self-Paced
USD 69.00
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Decision making in business is about selecting choices or compromises in order to meet business objectives. We define effective decision making as the process through which alternatives are selected and ...
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Customer Service CPD Accredited Online Course
Distance Learning by
Online Courses Learning
Overview: Important in any business is to satisfy the customer. Could be in service delivery or, attention to the client. Description: Customer Service helps users define customers´ profile are and understand ...
Distance Learning
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USD 14.00 (VAT incl.)
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Overview: Important in any business is to satisfy the customer. Could be in service delivery or, attention to the client. Description: Customer Service helps users define customers´ profile are and understand ...
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Excellent Customer Care
Training by
Striding Edge Consultancy
An innovative course defining what excellent customer service truly is through the understanding of how the patient thinks and feels. We teach strategies to ensure high quality conversations between staff ...
United Kingdom
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An innovative course defining what excellent customer service truly is through the understanding of how the patient thinks and feels. We teach strategies to ensure high quality conversations between staff ...
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Through the Customers' Eyes
Training by
PTP Training & Marketing Ltd
Only when we really understand our customers' experiences of our business can we make real improvements to our business practice. This course develops techniques to help identify our customers' expectations ...
Leicestershire
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Only when we really understand our customers' experiences of our business can we make real improvements to our business practice. This course develops techniques to help identify our customers' expectations ...
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Reception to Perfection
Training by
PTP Training & Marketing Ltd
The often used phrase, "just the Receptionist", completely misrepresents the role. An excellent Receptionist is a most valuable resource for any business. Reception is pivotal as a crucial first impression ...
Leicestershire
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The often used phrase, "just the Receptionist", completely misrepresents the role. An excellent Receptionist is a most valuable resource for any business. Reception is pivotal as a crucial first impression ...
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Outstanding Customer Service Skills
Training by
PTP Training & Marketing Ltd
An intensive, practical and activity-based programme building the delegate's knowledge, skills and the will to support customers, ultimately to deliver outstanding customer service. This Outstanding Customer ...
Leicestershire
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An intensive, practical and activity-based programme building the delegate's knowledge, skills and the will to support customers, ultimately to deliver outstanding customer service. This Outstanding Customer ...
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Masterclass in Handling Incoming Telephone Calls - Half Day (pm)
Training by
PTP Training & Marketing Ltd
This 1/2 day workshop gets delegates to look at what they hate as customers when they make calls to their banks or travel agents and then be self-critical to see which of the 'hate factors' their organisation ...
Leicestershire
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This 1/2 day workshop gets delegates to look at what they hate as customers when they make calls to their banks or travel agents and then be self-critical to see which of the 'hate factors' their organisation ...
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Know Your Customer
Training by
PTP Training & Marketing Ltd
The ability to understand your customer is essential for every successful business to enable it to grow. This inspirational and interactive course gives you the skills, tips and knowledge to ensure you ...
Leicestershire
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The ability to understand your customer is essential for every successful business to enable it to grow. This inspirational and interactive course gives you the skills, tips and knowledge to ensure you ...
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