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Courses > Customer Service

Browse 55 customer service courses in United Kingdom

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Courses > Customer Service

Customer Service  

P
Through the Customers' Eyes
provided by PTP Training & Marketing Ltd
Only when we really understand our customers' experiences of our business can we make real improvements to our business practice. This course develops techniques to help identify our customers' expectations ...
Leicestershire
Inquire for Schedule and Price
Only when we really understand our customers' experiences of our business can we make real improvements to our business practice. This course develops techniques to help identify our customers' expectations ... MORE INFO
Enquire Book Now
Only when we really understand our customers' experiences of our business can we make real improvements to our business practice. This course develops techniques to help identify our customers' expectations ... MORE INFO
P
Reception to Perfection
provided by PTP Training & Marketing Ltd
The often used phrase, "just the Receptionist", completely misrepresents the role. An excellent Receptionist is a most valuable resource for any business. Reception is pivotal as a crucial first impression ...
Leicestershire
Inquire for Schedule and Price
The often used phrase, "just the Receptionist", completely misrepresents the role. An excellent Receptionist is a most valuable resource for any business. Reception is pivotal as a crucial first impression ... MORE INFO
Enquire Book Now
The often used phrase, "just the Receptionist", completely misrepresents the role. An excellent Receptionist is a most valuable resource for any business. Reception is pivotal as a crucial first impression ... MORE INFO
P
Outstanding Customer Service Skills
provided by PTP Training & Marketing Ltd
An intensive, practical and activity-based programme building the delegate's knowledge, skills and the will to support customers, ultimately to deliver outstanding customer service. This Outstanding Customer ...
Leicestershire
Inquire for Schedule and Price
An intensive, practical and activity-based programme building the delegate's knowledge, skills and the will to support customers, ultimately to deliver outstanding customer service. This Outstanding Customer ... MORE INFO
Enquire Book Now
An intensive, practical and activity-based programme building the delegate's knowledge, skills and the will to support customers, ultimately to deliver outstanding customer service. This Outstanding Customer ... MORE INFO
P
Masterclass in Handling Incoming Telephone Calls - Half Day (pm)
provided by PTP Training & Marketing Ltd
This 1/2 day workshop gets delegates to look at what they hate as customers when they make calls to their banks or travel agents and then be self-critical to see which of the 'hate factors' their organisation ...
Leicestershire
Inquire for Schedule and Price
This 1/2 day workshop gets delegates to look at what they hate as customers when they make calls to their banks or travel agents and then be self-critical to see which of the 'hate factors' their organisation ... MORE INFO
Enquire Book Now
This 1/2 day workshop gets delegates to look at what they hate as customers when they make calls to their banks or travel agents and then be self-critical to see which of the 'hate factors' their organisation ... MORE INFO
P
Know Your Customer
provided by PTP Training & Marketing Ltd
The ability to understand your customer is essential for every successful business to enable it to grow. This inspirational and interactive course gives you the skills, tips and knowledge to ensure you ...
Leicestershire
Inquire for Schedule and Price
The ability to understand your customer is essential for every successful business to enable it to grow. This inspirational and interactive course gives you the skills, tips and knowledge to ensure you ... MORE INFO
Enquire Book Now
The ability to understand your customer is essential for every successful business to enable it to grow. This inspirational and interactive course gives you the skills, tips and knowledge to ensure you ... MORE INFO
P
How to say 'No' and retain Customer Satisfaction
provided by PTP Training & Marketing Ltd
Saying 'No is particularly difficult when dealing with customers but there are occasions where this is the only sensible course of action. This course helps delegates manage customer's expectations and ...
Leicestershire
Inquire for Schedule and Price
Saying 'No is particularly difficult when dealing with customers but there are occasions where this is the only sensible course of action. This course helps delegates manage customer's expectations and ... MORE INFO
Enquire Book Now
Saying 'No is particularly difficult when dealing with customers but there are occasions where this is the only sensible course of action. This course helps delegates manage customer's expectations and ... MORE INFO
P
Excellent Customer Care - Incoming Calls
provided by PTP Training & Marketing Ltd
This excellent customer care course analyses typical customer frustrations and how to deal with awkward situations. It teaches professional telephone techniques from how to make a good first impression, ...
Leicestershire
Inquire for Schedule and Price
This excellent customer care course analyses typical customer frustrations and how to deal with awkward situations. It teaches professional telephone techniques from how to make a good first impression, ... MORE INFO
Enquire Book Now
This excellent customer care course analyses typical customer frustrations and how to deal with awkward situations. It teaches professional telephone techniques from how to make a good first impression, ... MORE INFO
P
Enhancing the Visitors Experience
provided by PTP Training & Marketing Ltd
All organisations, whether they are in the private or public sector, want to give their various visitors excellent customer care. This course is designed specifically for front line staff in businesses, ...
Leicestershire
Inquire for Schedule and Price
All organisations, whether they are in the private or public sector, want to give their various visitors excellent customer care. This course is designed specifically for front line staff in businesses, ... MORE INFO
Enquire Book Now
All organisations, whether they are in the private or public sector, want to give their various visitors excellent customer care. This course is designed specifically for front line staff in businesses, ... MORE INFO
P
Delivering Excellence via Email and on the Telephone
provided by PTP Training & Marketing Ltd
This one day workshop focuses on how to deliver an excellent customer experience via email and on the telephone. You will learn the do's and dont's that increases customer loyalty. Delegates will be come ...
Leicestershire
Inquire for Schedule and Price
This one day workshop focuses on how to deliver an excellent customer experience via email and on the telephone. You will learn the do's and dont's that increases customer loyalty. Delegates will be come ... MORE INFO
Enquire Book Now
This one day workshop focuses on how to deliver an excellent customer experience via email and on the telephone. You will learn the do's and dont's that increases customer loyalty. Delegates will be come ... MORE INFO
P
Delivering Excellence Via Email - Half Day (am)
provided by PTP Training & Marketing Ltd
This half day workshop focuses on how to deliver an excellent customer experience via email. You will learn the do's and dont's that increases customer loyalty. Delegates will be come experts in delivering ...
Leicestershire
Inquire for Schedule and Price
This half day workshop focuses on how to deliver an excellent customer experience via email. You will learn the do's and dont's that increases customer loyalty. Delegates will be come experts in delivering ... MORE INFO
Enquire Book Now
This half day workshop focuses on how to deliver an excellent customer experience via email. You will learn the do's and dont's that increases customer loyalty. Delegates will be come experts in delivering ... MORE INFO
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