Browse 99 Customer Service courses in United Kingdom
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Telesales performance and techniques
Training by
Institute of Microtraining
Superior learning goals and target group This Microtraining conveys proper behaviour according to the situation, Do’s and Dont’s on the phone as well as a positive attitude and self-motivation needed ...
Superior learning goals and target group This Microtraining conveys proper behaviour according to the situation, Do’s and Dont’s on the phone as well as a positive attitude and self-motivation needed ...
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Sales Skills Masterclass E-Learning
Online Training by
Graham Hulsebos Sales Training
Sales Skills Masterclass This e-learning course is specially designed for people who want to improve their sales skills. The course focuses on developing the knowledge and skills needed to sell effectively ...
Online Self-Paced
EUR 127.00
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Sales Skills Masterclass This e-learning course is specially designed for people who want to improve their sales skills. The course focuses on developing the knowledge and skills needed to sell effectively ...
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Customer Service CPD Accredited Online Course
Distance Learning by
Online Courses Learning
Overview: Important in any business is to satisfy the customer. Could be in service delivery or, attention to the client. Description: Customer Service helps users define customers´ profile are and understand ...
Distance Learning
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USD 14.00
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Overview: Important in any business is to satisfy the customer. Could be in service delivery or, attention to the client. Description: Customer Service helps users define customers´ profile are and understand ...
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Excellent Customer Care
Training by
Striding Edge Consultancy
An innovative course defining what excellent customer service truly is through the understanding of how the patient thinks and feels. We teach strategies to ensure high quality conversations between staff ...
United Kingdom
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An innovative course defining what excellent customer service truly is through the understanding of how the patient thinks and feels. We teach strategies to ensure high quality conversations between staff ...
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Dealing with Difficult Behaviour Training
Training by
CAOS Conflict Management
Our Dealing with Difficult Behaviour Training can benefit all who work in the helping professions including charity workers (paid and voluntary),nurses,social workers and other support workers. The training ...
London
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Our Dealing with Difficult Behaviour Training can benefit all who work in the helping professions including charity workers (paid and voluntary),nurses,social workers and other support workers. The training ...
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Through the Customers' Eyes
Training by
PTP Training & Marketing Ltd
Only when we really understand our customers' experiences of our business can we make real improvements to our business practice. This course develops techniques to help identify our customers' expectations ...
Leicestershire
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Only when we really understand our customers' experiences of our business can we make real improvements to our business practice. This course develops techniques to help identify our customers' expectations ...
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Masterclass in Handling Incoming Telephone Calls - Half Day (pm)
Training by
PTP Training & Marketing Ltd
This 1/2 day workshop gets delegates to look at what they hate as customers when they make calls to their banks or travel agents and then be self-critical to see which of the 'hate factors' their organisation ...
Leicestershire
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This 1/2 day workshop gets delegates to look at what they hate as customers when they make calls to their banks or travel agents and then be self-critical to see which of the 'hate factors' their organisation ...
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How to say 'No' and retain Customer Satisfaction
Training by
PTP Training & Marketing Ltd
Saying 'No is particularly difficult when dealing with customers but there are occasions where this is the only sensible course of action. This course helps delegates manage customer's expectations and ...
Leicestershire
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Saying 'No is particularly difficult when dealing with customers but there are occasions where this is the only sensible course of action. This course helps delegates manage customer's expectations and ...
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Enhancing the Visitors Experience
Training by
PTP Training & Marketing Ltd
All organisations, whether they are in the private or public sector, want to give their various visitors excellent customer care. This course is designed specifically for front line staff in businesses, ...
Leicestershire
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All organisations, whether they are in the private or public sector, want to give their various visitors excellent customer care. This course is designed specifically for front line staff in businesses, ...
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Delivering Excellence via Email and on the Telephone
Training by
PTP Training & Marketing Ltd
This one day workshop focuses on how to deliver an excellent customer experience via email and on the telephone. You will learn the do's and dont's that increases customer loyalty. Delegates will be come ...
Leicestershire
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This one day workshop focuses on how to deliver an excellent customer experience via email and on the telephone. You will learn the do's and dont's that increases customer loyalty. Delegates will be come ...
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