Browse 11 Telephone Skills courses in United Kingdom
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Telephone Skills
Sales Skills Masterclass E-Learning
Online Training by
Graham Hulsebos Sales Training
Sales Skills Masterclass This e-learning course is specially designed for people who want to improve their sales skills. The course focuses on developing the knowledge and skills needed to sell effectively ...
Online Self-Paced
EUR 127.00
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Sales Skills Masterclass This e-learning course is specially designed for people who want to improve their sales skills. The course focuses on developing the knowledge and skills needed to sell effectively ...
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Hands on Cold Calling
Workshop by
Kwan Loo
Participants will learn the full details on how to cold call effectively. They will be given time to ask questions, discuss their particular issues and have time to role play and even make a few genuine ...
LONDON
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GBP 400.00
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Participants will learn the full details on how to cold call effectively. They will be given time to ask questions, discuss their particular issues and have time to role play and even make a few genuine ...
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Making appointments by call
Short Course by
Institute of Microtraining
Microtraining has a host of useful tips and tools to increase your hit rate on the telephone. The contents are suitable for all telephone support staff and employees that mainly work on the phone.
United Kingdom
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Microtraining has a host of useful tips and tools to increase your hit rate on the telephone. The contents are suitable for all telephone support staff and employees that mainly work on the phone.
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Telesupport
Training by
Institute of Microtraining
Superior learning goals and target group This Microtraining is for participants that support customers on the phone with the objective to think service-oriented and to achieve a high customer satisfaction ...
Superior learning goals and target group This Microtraining is for participants that support customers on the phone with the objective to think service-oriented and to achieve a high customer satisfaction ...
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Telesales
Training by
Institute of Microtraining
Superior learning goals and target group This Microtraining contains valuable tips for entering in telesales (young professionals) and it enables experienced participants to get higher scope for action ...
Superior learning goals and target group This Microtraining contains valuable tips for entering in telesales (young professionals) and it enables experienced participants to get higher scope for action ...
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City & Guilds Level 2 Diploma in Customer Service
Training by
Fivee
The Diploma in Customer Service Level 2 is for candidates who undertake a customer service role and recognises that employment in the customer service sector involves a diverse range of functions, tasks ...
The Diploma in Customer Service Level 2 is for candidates who undertake a customer service role and recognises that employment in the customer service sector involves a diverse range of functions, tasks ...
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Telephone skills for customer service
Training by
Brilliant Customer Service
Overview Giving outstanding customer service over the telephone is becoming an increasingly important issue for many organisations. But using this medium to best effect takes great skill, careful preparation ...
United Kingdom
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Overview Giving outstanding customer service over the telephone is becoming an increasingly important issue for many organisations. But using this medium to best effect takes great skill, careful preparation ...
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One-Day In-House Training Course on Telephone Skills and Techniques
Training by
Brilliant Customer Service
This course you will achieve to greater consistency, call control and customer service and support standards. After the training participants will be more skilled and deliberate in the telephone behaviours. ...
This course you will achieve to greater consistency, call control and customer service and support standards. After the training participants will be more skilled and deliberate in the telephone behaviours. ...
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Acquisition by telephone
Seminar by
Institute of Microtraining
Superior learning goals and target group This training gives the participants basic ideas for communicative skills for effective acquisition on the phone and how to build up a conversation. The participants ...
Superior learning goals and target group This training gives the participants basic ideas for communicative skills for effective acquisition on the phone and how to build up a conversation. The participants ...
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Telephone Sales
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Workshop by
Bigrock People Performance Solutions
Explore a consultative approach to telephony sales. Discover how to engage with customers, how to elicit an understanding of their needs and objectives and how to meet their needs and execute the sale. ...
United Kingdom
GBP 900.00
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Explore a consultative approach to telephony sales. Discover how to engage with customers, how to elicit an understanding of their needs and objectives and how to meet their needs and execute the sale. ...
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