About Us
Best Practice Training & Development was founded by David Allenstein in 1997 to promote excellence in customer contact and service leadership. Since then, we have become one of the UK's leading training and certification centres - helping individuals and
organisations across all industry sectors develop superior skills and deliver exceptional service.
Mission
Our mission is to be an exceptional and responsive training provider - providing life-changing education, skills and experiences for individuals, organisations and communities.
Values
We are guided in everything we do by our five core values:
- High standards
- Inclusive
- Innovative
- Focused
- Integrity
Our fully-accredited Workplace Learning programmes deliver sustainable improvements in skills and performance for all levels of staff, from frontline staff to team leaders and managers.
We are an approved Apprenticeship provider, delivering high quality and effective government-funded programmes for small and large organisations.
Our Distance Learning programmes provide flexible learning opportunities in a wide range of subject areas for individuals - whether employed or seeking work.
Our government-funded Community Learning programmes deliver improved skills and confidence and help improve employment opportunities. Up to 35% of our learners progress into employment after completing our courses.