CompTIA A+ 220-801 & 220-802

Our Online IT Training now offers the “CompTIA A+ Pro Pack” as an exceptional supplement to your IT training course or bundle. The Pro Pack is designed to further assist students in their trial and error learning and self study. The Pro Pack comes with live lab learning in sandbox environments and access to over 250 e-books.

When trying to learn new IT course material, physically doing the tasks yourself is often the best way to learn. We offer you a live testing environment where you can log-in and practice skills you learn in your IT training courses. You can build, break, and fix anything. This is a helpful feature to have at your fingertips while in the field for testing purposes. You can practice skills through trial and error and then apply what you have learned to your live company environment.

We offer you the most effective way to earn your CompTIA A+ certification. CompTIA A+ teaches students the competence in areas such as installation, preventative maintenance, networking, security, troubleshooting, customer service and communication skills to work with clients. After completing this course, students will know hardware, laptops, motherboards, processors, memory, CPU, troubleshooting theory, preventative maintenance techniques, Windows XP, Windows Vista, Windows 7, Windows 8, mobile operating systems Android and Apple iOS, cables, connectors, network types, security concepts, security technologies, viruses, malware, communication and professionalism.

CompTIA A+ 220-801 covers the fundamentals of computer technology, installation and configuration of PCs, laptops and related hardware, and basic networking.

CompTIA A+ 220-802 covers the skills required to install and configure PC operating systems, as well as configuring common features (e.g. network connectivity and email) for mobile operating systems Android and Apple iOS.

CompTIA A+ 220-801 Course Outline

Introduction
Objectives

Domain 1.0 – PC Hardware

PC Hardware Overview
Computers Tour
In-House Computer
HP PC Computer
Dell PC Computer
Computer Cases
Kit Computer Case
In-House Case
HP PC Case
Dell PC Case

Domain 1.2 – Motherboard

Motherboard Overview
Motherboard Size
Expansions Slots
Peripheral Component Interconnect (PCI) Slots
RAM Slots
CPU Sockets
Legacy Chipsets
Newer Chipsets
Legacy MB Comparison
Motherboard Chipsets Demo
Jumpers
Switches
Connectors
Bus Speeds
Kit Computer Connectors
In-House Connectors
HP PC Connectors
Dell PC Connectors
Motherboard Review

Domain 1.3 – Memory

Random Access Memory (RAM)
Memory Packages
Synchronous Dynamic (SDRAM)
Dual Inline  Memory Module (DIMM)
Rambus DRAM
Read Only Memory (ROM)
Cache Memory
Page File
RAM Features
RAM Configurations
Registered Memory
RAM Types
Double Data Rate (DDR)
Compatibility and Speed
RAM Demonstration
Memory Review

Domain 1.6 – Processor

Central Processing Unit (CPU)
Socket Types
Pin Grid Array (PGA)
Land Grid Array (LGA)
AMD Processors
CPU Characteristics
Speeds,Cores and Cache
Hyperthreading and Virtualization
CPU Architecture
CPU Cooling
Kit Computer Processor
In-House Processor
HP PC Processor
Dell PC Processor
Processor Review

Domain 1.8 – Power

Install a Power Supply
Power Connectors
Specifications
Calculate Power Needs
Online Power Usage Calculator
Power Supply Demo
Kit Computer Assembly
In-House Assembly
HP PC Assembly
Dell PC Assembly
Power Supply Review

Domain 1.7 – Connectors

Connection Interfaces
Universal Serial Bus (USB)
IEEE 1394 (Firewire)
Integrated Drive Electronics (IDE)
Serial ATA (SATA)
eSATA
Floppy Disk
Small Computer System Interface (SCSI)
Serial
Parallel
Video Graphics Array (VGA)
Digital Visual Interface (DVI)
High-Definition Multimedia Interface (HDMI)
Audio
RJ-45 Ethernet
RJ-11 Telephone
Bluetooth
IR Infrared
RF Wireless
DisplayPort
IBM Personal System/2 (PS/2)
RCA Phono Connector
Bayonet Neill-Concelman (BNC)
Composite Video
Component Video
Separate Video (S-Video)
Connectors Review

Domain 1.5 – Storage

Storage Devices and Media
Optical Drives
Hard Drives
Advanced Technology Attachment (ATA)
UltraDMA
Serial ATA (SATA)
SCSI Storage
Solid State Drives
Flash Memory
Memory Cards
USB Flash Drives
Floppy Drive
Tape Drive
Redundant Array of Independent Disks (RAID)
RAID-0 Disk Striping
RAID-1 Disk Mirroring
RAID-5 Striping and Parity
RAID-10 Striping Mirrored
RAID Review
RAID Demo
Connections
eSATA
SCSI
USB
Other
Memory Card Reader
USB Flash Drives Demo
IDE Cable Demo
ATAPI5/UDMA4 Demo
SATA Connect
SCSI Connect
USB Connect
Storage Review

Domain 1.4 – Expansion Cards

Install and Configure
Video Cards
Network Cards
External Connectors
Storage Cards
Legacy Communications
Wireless Cards
Sound Card Install
Video Card Install
Accelerated Graphics Port (AGP) Card Install
PCI Express Card Install
PCI Card Install
Network Connectors
Expansion Review

Domain 1.10 – Display Devices

Display Type
Cathode Ray Tube (CRT)
Liquid Crystal Display (LCD)
Other Flat Panels
Projectors
Refresh Rates
Resolution
Video Standards
VGA Analog
Interlaced Video
Brightness and Contrast
Analog vs. Digital
Privacy Issues
Multiple Monitors
CRT Display Demo
LCD Monitor Demo
Projector Demo
Display Review

Domain 1.12 – Peripherals

Install and Configure
Input Devices
Multimedia Devices
Output Devices
Other Devices
Keyboard/KVM
Audio Devices
Gamepad
Camera
MIDI Keyboard
Wireless
Peripherals Review
Domain 1.9-Custom Configurations
Select Components
Design Workstation
Editing Workstation
Virtualization
Gaming PC
Home Theater
Thick/Thin Client
Home Server
Custom Configuration Example
Custom Configuration Review
Hardware Review

Domain 2.0 – Networking

Networking Overview
Identify Network Cables and Connectors
Fibre Connectors
Twisted Pair
Coaxial
Characteristics of Connectors and Cabling
Fibre Cable
Unshielded Twisted Pair
UTP Categories
Shielded Twisted Pair
Cable Types

Domain 2.3 – Internet Protocol Suite

Transmission Control Protocol and Internet Protocol (TCP/IP)
Binary Numbering
IP Addressing
Address Classes
Public vs. Private
Network Address Translation
IP Address Properties
Dynamic Host Configuration Protocol
Automatic Private IP Address
Client Side Services
Client IP Configuration
Windows XP Client IP
Common TCP and UDP Ports and Protocols
TCP Ports
Protocols
TCP vs. UDP
Wireless Networking Standards and Encryption
802.11 Standard
Authentication and Encryption

Domain 2.6 – Networking Hardware

Wireless/Wired Router
Router Settings
Security Settings
QoS and Firewall
Port Forwarding
Demilitarized Zone
Install SOHO Router
Compare Internet Connection Types
Wired Connections
Wireless Connections
Identify Types of Networks
Network Topologies
Compare Network Devices
Use Appropriate Networking Tools
Networking Tools
Networking Review

Domain 3.0 – Laptops

Laptops Overview
Dell Laptop Tour
Acer Laptop Tour
Install Hardware and Components
Expansion Options
Device Replacement
Laptop Display Components
Compare Laptop Features
Function Keys
Docking Station vs. Port Replicator
Physical Lock
Disassemble and Reassemble
Device Replacement Demo
Laptop Disassembly
Laptop Display
Laptop Base
Laptop Reassembly
Final Assembly
Laptops Review

Domain 4.0 – Printers

Printers Overview
Printer Types and Imaging Processes
Laser Printer Parts
Laser Imaging Process
Inkjet Printers
Thermal Printers
Impact Printers
Install and Configure Printers
Wired Printer
Wireless Printer
Print Server
Network Printer Demo
Perform Printer Maintenance
Laser Maintenance
Thermal Maintenance
Impact Maintenance
Printers Review

Domain 5.0 – Operational Procedures

Operational Procedures Overview
Use Appropriate Safety Procedures
Personal Safety
Regulatory Compliance
Environmental Impacts and Controls
Environmental Hazards
Power Regulation
Environmental Maintenance
Communication Skills
Professional Courtesy
Difficult Customer or Situation
Meeting Expectations
Confidential Materials
Prohibited Content and Activity
Use of Documentation
Operational Procedures Review
Course Review

CompTIA A+ 220-802 Course Outline

Introduction
Objectives

Domain 1.0 – Operating Systems

Features and Requirements
Windows XP
Windows Vista
Windows 7
32 vs. 64 bit
Features
Aero
Sidebar
User Account Control
Bit-locker
Shadow Copy
System Restore
Ready Boost
Compatibility Mode
XP Mode
Easy Transfer
Administrative Tools
Defender and Security Essentials
More Features
File Structure and Paths
Category vs. Classic
Upgrade Paths
Compatibility Tool and Upgrade Advisor

Domain 1.2 – Install and Configure

Boot Methods
Types of Installation
Upgrade Installation
Upgrade Windows Vista
Clean Installation
Install Windows XP
Install Windows Vista/7
Windows XP Repair Installation
Windows 7 Repair Installation
Clean Wipe Drive C:
Multi-boot Installation
Remote Network Installation
Partitioning
File System Types
Disk and Partition Demo
Load Alternate Drivers
Workgroup vs. Domain
Installation Settings
Drivers and Software
Recovery Partition

Domain 1.3 – Command Line Tools

Networking Tools
Networking Tools Demo
Operating System Tools
OS Tools Demo
Recovery Console Tools
RC Tools Demo

Domain 1.4 – Features and Tools

Features and Tools
Event Viewer Demo
Shared Folders
Device Manager
Local Users and Groups
Local Security Policy
Monitoring Tools
Services
Task Scheduler
Administrative Tools
Windows Firewall
MSCONFIG
Task Manager
Disk Management
Partitioning
Disk Management Demo
Migration Tools
Run Line Utilities

Domain 1.5 – Control Panel

Control Panel Utilities
Internet Options
Display
User Accounts
Folder Options
System Properties
Security Center
Power Options
Add/Remove Programs
Network Connections
Printers and Faxes
Automatic Updates
Tablet PC Settings
Pen and Input Devices
Offline Files
Problem Reports and Solutions
Vista Printers
HomeGroup
Action Center
Remote and Desktop Apps
Troubleshooting in Action Center

Domain 1.6 – Networking

Workgroup vs. Domain
Shares and Mapping
Establish Network Connections
Proxy Settings
Network Settings
Firewall Settings
Configuring Alternate IP Address
Network Card Properties

Domain 1.7 – Preventative Maintenance

Best Practices
Scheduled Backups
Maintenance Tools
Defragmentation
Patch Management
Driver Updates
Firmware Updates
Antivirus Updates
System Restore
Recovery Image

Domain 1.8 – Security Settings

Users and Groups – Administrator
NTFS Permissions
File Attributes
Shared Files and Folders
Permission Propagation
System Files and Folders
User Authentication

Domain 1.9 – Virtualization

Virtual Machines
XP Mode Demo
Hyper-V Manager
Domain Review

Domain 2.0 – Security

Objectives
Physical Security
Digital Security
Prevention Methods (2.1)
Security Threats (2.2)
Secure a Workstation (2.3)
Best Practices
Data Disposal (2.4)
Wireless Network (2.5)
Wired Network (2.6)
Security Review

Domain 3.0 – Mobile Devices

Objectives
Basic Features (3.1)
Downloading Apps
Connectivity and Email (3.2)
Wireless and Email
Security (3.3)
Using a Passcode
Hardware (3.4)
Android Features
iOS Features
Synchronization (3.5)
Synchronize an iPad
Mobile Devices Review

Domain 4.0 – Troubleshooting

Objectives
Troubleshooting Theory (4.1)
Motherboard, RAM, CPU, Power (4.2)
Common Symptoms
Hard Drives and RAID Arrays (4.3)
Common Symptoms
Video and Display (4.4)
Wired and Wireless Networks (4.5)
Common Symptoms
Operating System (4.6)
Common Symptoms
Security (4.7)
Anti-Malware Software
Laptops (4.8)
Proper Disassembly
Printers (4.9)
Final Review

Course Delivery:    Online