Back to Courses

Cisco CCNP Voice 642-427 TVOICE 8.0: Troubleshooting Cisco Unified Communications

Online Certification by Hudson Courses

Enquire Now

Online / Certification

Inquire to Request Schedule

View this Course

GBP 89.00

Enquire Book Now

RESPONSE RATE

Details
Outline
About the Provider

Book Now

Enquire

Details

Because of the complexity of a Cisco Unified Communications system, you must have a solid understanding of the various elements of the voice network and the broad areas that can malfunction to troubleshoot effectively in this environment. This course will identify the major areas of troubleshooting that can be found in Cisco Unified Communications systems. In addition, you must use a systematic troubleshooting approach to provide consistent network services and minimize service interruptions. This course will teach you how to prepare a systematic troubleshooting method and how to create and implement an action plan. You will also learn how to investigate and define problems, use various tools and techniques to gather facts, assemble an effective troubleshooting plan, and observe and document the solutions.

Target Audience:

Anyone wishing to obtain the Cisco Certified Network Professional CCNP Voice designation that validates the skills and knowledge required in order to create a voice solution that is transparent, scalable, and manageable. Established IT professionals with a working knowledge of converged voice and data networks, of MGCP, SIP, and H.323 as well as a working knowledge of their implementation on Cisco IOS gateways, and working knowledge of Cisco Unified Communications Manager, Cisco Unified Communications features and applications, and Cisco IOS voice gateways in single-site and multi-site environments. Candidates who have completed the Cisco Certified Network Associate Voice (CCNA Voice) Certification which is obtained by completing the Introducing Cisco Voice and Unified Communications Administration 640-461 (ICOMM) v8.0 exam.

Outline

Syllabus:

Cisco TVOICE 8.0: Troubleshooting Unified Communications Solutions Overview
Cisco TVOICE 8.0: Cisco Unified Communications Manager Troubleshooting
Cisco TVOICE 8.0: Troubleshooting Call Setup Issues
Cisco TVOICE 8.0: Troubleshooting Off-Net Calling Issues
Cisco TVOICE 8.0: Troubleshooting SAF and CCD Issues
Cisco TVOICE 8.0: Troubleshooting Device and Extension Mobility
Cisco TVOICE 8.0: Troubleshooting Cisco Unified Mobility and CUCM Presence
Cisco TVOICE 8.0: Troubleshooting MOH and MTP Issues
Cisco TVOICE 8.0: Troubleshooting Conference and Transcoder Issues
Cisco TVOICE 8.0: Troubleshooting RSVP Agents and Voice Quality Issues

Course Duration: 10 hours
Course Delivery: Online

Reviews

Be the first to write a review about this course.

Write a Review

In the confusing world of e-learning, we’re quite simply one of the best at what we do. Why? Because we offer first-class customer service. We put our customers’ needs before anything else. If there’s something we can do to help you, we’ll climb mountains to do it.

Second to this, our online training is simple to use and highly effective. We offer a whole range of features designed to get you certified faster. Some of these incredible features include video and audio based training so you can see and hear your tutor, 24/7 online tutor support, and online labs to practice your skills in a simulated environment.

Come and give us a try. We’ll change the way you think about learning.