LEVEL 2 CUSTOMER SERVICE
Details
Level 2 Award in Customer Service
As a Training Organisation, The Training and Recruitment House is accredited by TQUK/HABC/CIEH/IOSH. This course leads to certification in the HABC Level 2 Award in Customer Service.
Outline
What can I do once I complete the Course?
This Course will help you deliver excellent Customer Service. It is suitable for all types of work.
How long does the Course take?
The Course takes around 6 hours in total. It is normally delivered over 1 day or 2 evenings.
How do I book onto the Course?
You can book your place Online or contact us on 02838 39 45 80
You can also email us at [email protected]
Where is the Course held?
The Course is held in our offices at 51 Church Street, Portadown. We can also come to Your Premises
Is there a test at the end of the Course? What is the pass rate?
There is 1 assessment – a 30 question multiple choice assessment.
The current pass rate is 100%
How is the Course delivered? What will I learn?
The Course is very interactive and you will be supplied with all materials. You will learn about communication with the customer and how to deal with difficult situations and why it is important to act fast.
Who is the Course for?
This is an essential course for anyone who is interested in or who is already working in a role where they deal with members of the public.
Special Offer
How much does the Course cost?
£55 including VAT per person
Book 2 Learners on the same Course for £100
Discounts available for Group Bookings
Whether You are a Company needing to recruit staff, or You are someone who strives to achieve higher, or if You simply want to ensure that Your Company is fulfilling its Legal obligations, then You have come to the right place!
Since 2010 The Training and Recruitment House Ltd has been offering Training Courses, Recruitment Services and Consultancy Services for people who want to secure work or for Businesses who want to recruit the right people for the right jobs, ensure that they are Trained and that Policies and Procedures are in place to protect their staff and their Company.
If You are a Company looking to invest in training for Your employees then we can help You. If You are a Business Leader seeking to ensure Your staff are up to date with current Legislation then we can help You too. And, if You are someone looking for a new job or are seeking ways of improving Your CV and chances of employment, then You too have come to the right place!
The Training and Recruitment House Ltd matches the right people to the right courses, we recruit the right people for the right jobs and provide the right advice for the right industry. Call us today on 028 3839 4580 to discuss Your needs and we will tell You how we will help. ...
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