Hospitality Management - 1 Week Course
Details
- Staff recruitment
- Employee Performance Review & Development
- Disciplinary & Grievance Procedures
- Departmental Performance Review
- Health & Safety for Managers, including Risk Assessments & PEAR check
- Analysing Information
- Action Planning
- Incident Report Handling
- Networking skills to engage positively with guests and others
- Certificate of completion for “Hospitality Management”
- Course work book for Hospitality Management
- Hotel specific Reception Academy CV
- Profile photograph to be attached to CV
- Individual profile on the Reception Academy website, which is accessible to over 800 hotels
- Graduation ceremony in a 4*/5* star hotel attended by Hotel staff recruiters
- Reception Academy stationery
- Tea & Coffee
Please note that we require you to wear a conservative style suit on two (2) occasions, the photo and graduation days.
On the first day and all other “non suit days” please feel free to wear anything you feel comfortable in. Your trainer will provide you with “suit day” dates in one of your first lessons.
Outline
Successful Hospitality Management depends upon the ability to manage a team that provides high quality service to ensure consumer satisfaction. Our Hospitality Management classroom course ensures you are taught those skills to enable this.
This Hospitality Management classroom based course explores all the day to day aspects of being a Department Manager. Consequently, at Reception Academy we train in areas such as staff recruitment and development, operational planning, financial management and marketing. This guarantees our students have the tools to progress upon their career path.
The programme is suited to those professionals who wish to refine their skills and enhance their understanding of Hospitality Management. All sessions are taught by experienced Trainers who can offer industry expertise and career guidance.
Upon completion of the Hospitality Management Course a Reception Academy Certificate is awarded and a profile is created for the graduates, which is accessible by over 800 partnered Hotels.
Do not wait to be trained and promoted by your existing employer. Take charge of the future by participating in this comprehensive Management Course and begin the Management career you aspire to.
Reception Academy was founded in 2008 with the main objective of providing Hotels with exceptionally skilled staff in all departments. Since offering our classroom-based courses to the general public in 2010, we have trained countless passionate students, wanting a career in Hospitality. With a high success rate of our graduates gaining employment in the industry, we have played a decisive role in improving the lives of committed individuals and made scores of dreams come true.
We are proud to say that our courses are officially endorsed by the highly regarded Institute of Hospitality, making them the perfect choice for your hotel career. Furthermore, we are accredited by BAC (British Accreditation Council).
In particular, the courses were endorsed for their quality, innovation and industry-specific training tailored to the needs of leading hotels around the world.
We are now acknowledged by over 800 Hotels that work closely with us and recognise the quality of our vocational training and the standard of our graduates. We provide a platform for connecting Hospitality graduates to employers through our graduate profile database. We also have an online job-board ...
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