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Details

The Healthcare Human Factors Trainers course is 5 days of training and is suitable for personnel who will be involved in training and developing Human Factors skills in the organisation. The facilitative and interactive programme covers the core elements of Human Factors and develops skills, knowledge and expertise in the planning, design and delivery of Human Factors training sessions. The course package includes comprehensive materials with copyright licence for use for the purpose of training staff employed by the client organisation. The course provides skills in training development enabling the student to develop further materials reflecting the unique nature and requirements of their organisation.

The course package includes:

  • Comprehensive Healthcare Human Factors trainer manual
  • PowerPoint presentations
  • Course handouts
  • Copyright license for internal training
  • Incident case studies

This course is available at our training centre in UK and can also be delivered as an internal course for your organisation at your location.

Outline

Day One
    • Introduction to HF training
    • Instruction and facilitation techniques
    • HF in organisations
    • HF in Patient Safety Incidents
Day Two
    • Communication
    • Feedback and coaching
    • Information processing
    • Mental models
    • Situational awareness
    • Workload
    • Fatigue
Day Three
  • Patient safety concepts
  • Culture and violation
  • HF and policy compliance
  • Assessing organisational culture
Day Four
  • Decision making
  • Feedback
  • Behavioural markers
  • Non-technical skills assessment
  • Root cause analysis
  • Multi-professional incident reviews
  • Briefing and debriefing
Day Five
    • Delegate assessed presentations
    • General synopsis
    • Certification
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We are a leading, globally recognised aviation training and consultancy company. We deliver exceptional training services meeting the needs of airlines and all types of civil and military aviation organisations based in every continent of the world. We deliver Human Factors programmes in safety critical industries which improve safety through enhanced team collaboration, incident reporting and risk management.

Aviation training is at the heart of our business. Since 1996 we have been delivering training for airlines, military, corporate and just about all types of aviation organisations worldwide. Always up to date, our aviation training focuses not only on meeting regulatory requirements, but also delivering real results in the workplace and developing practical skills, competence and knowledge. Our aviation training facilitators have the ability to engage, inspire and motivate people combined with extensive practical experience in their fields. We count over 650 aviation organisations as satisfied clients including many of the world’s leading airlines and we consistently achieve the highest levels of client satisfaction and customer service.

Aviation
All our aviation training courses are designed to our exacting standards, ensuring learning objectives are fully realised. Every course is developed by our own subject matter experts and backed by high quality courseware and materials. ...
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