Details
This course provides an awareness of the principles of good communication and record keeping within a care environment, to ensure effective communication skills and good practice when recording information.
Learning Outcomes
- Definition of communication
- Communication methods
- Models of communication
- Communication techniques
- Managing communication
- Legislation and good practice
- Key principles of record keeping
- Care records
- Errors and prevention
If you are an individual and wish to purchase courses you can purchase them here. If you are a business please contact us for the most upto date offers.
There are 70 different mandatory and specialist care training courses ideal for those that need the basics to start in a health care role and then more specific courses for those that need training in certain areas. These deal with everything from specific conditions including autism and dementia to details about certain clinical disorders.
The Care Certificate online comes complete with work based learning competency booklets. It is a key function of the induction process that employers use, and in order to meet the essential standards set out by the Care Quality Commission ...