Effective Office Management
Details
The role of an office manager can be even wider reaching than that of a PA. In this course we explore the communication and assertiveness aspects and look at how to manage relationships at all levels. We look at running projects, managing our relationships with others (whether you are directly managing anyone or just working alongside them) and looking at the way you manage yourself and your workload. This will cover some project management, staff management, your time management and organisational systems for managing the wide range of responsibilities and prioritisation techniques.
Outline
Defining the role and responsibilities of an office manager
Getting the most from your role
Time and workload management
Managing small projects
Assertive communication
Handling problems effectively
Interactive exercises and practise examples for honing skills
Am I Suitable?
Anyone in an office managerial position, dealing with those responsibilities or about to move into one
Understand the role and responsibilities of an office manager
Motivate your team or office workers to achieve objectives
Giving constructive feedback to individuals
Prioritising workload and reducing stress
Delegate effectively
Using project management tools
Work effectively with others
Dealing with and managing change
Controlling meetings assertively
Speaker/s
Highly established soft skills trainer, coach, NLP Practitioner, Psychometrics facilitator and founder of Best Foot Forward Training Ltd. She has over 17 years’ experience in people facing training and personal development, as well as a background in HR. Dani has always been interested in helping people to develop, and adapt their interaction with internal and external clientele to maximise on rapport and results. By fine tuning communication and behavioural skills she will help you see huge improvements in your personal and commercial impact, not to mention confidence and enjoyment.
Our Focus or Why Us?
At Best Foot Forward Training, we focus on smaller groups for optimum learning. Training courses are tailored to work for individual companies, but encompass a proven blend of learning styles and techniques. Dynamic, engaging training courses are always fun and fast moving at the same time as being practical and relevant, focusing on making ‘the penny drop’ for everyone.
Our Approach
Best Foot Forward Training Ltd has a resolute policy and is committed to delivering best results. In order to do this, it employs the services of a limited number of very talented trainers allowing each to focus on their own forte. BFFT’s commitment is to always ensure that it offers the best individual for the training course requirements, whether management, secretarial, PA or personal courses. ...
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