Negotiation Skills
Details
Discover negotiation techniques that drive increased sales whilst nurturing long-lasting, trustful relationships.
The Bigrock Negotiation course will provide you with:
- -Proven tools and approaches for preparing for negotiation conversations.
- Negotiation techniques that will help you achieve your objectives and gain greater commercial returns, whilst nurturing long-lasting trustful relationships with customers, clients and suppliers.
You will be provided with a course guidebook featuring the core concepts covered on the course, with room for your own notes. The guidebook presents key messages in a highly engaging way, so that you have a clear record of everything we explore and your own notes. As you begin to apply your learning in role, your guidebook will be a useful reference.
Discover more and book your place at: https://www.bigrockhq.com/product/negotiation-skills-open-course/
Outline
- Definitions of negotiation
- How to establish maximum and minimum settlement points
- How to avoid insult and achieve agreement
- How to stay in the Zone of Potential Agreement
- Preparing for negotiations
- Powers, needs and fears
- How, when and why to use a Best Alternative to a Negotiated Agreement (BATNA)
- Navigating the negotiation process
- Personality types
- Projection vs empathy
- Controlling negotiation temperatures
- How to win and build the relationship
Bigrock People Performance Solutions is a People Development, Change Management and Leadership Consultancy serving some of the world’s leading corporates and most ambitious SMEs.
Based in the UK, we deliver programmes throughout the globe. We are proud to take best practice insights in people development, sales management and leadership to both corporates and SMEs, adapting our approach to meet the specific needs of the organisation and of the individuals involved.
We help Leaders, Managers and Team Members, at every career stage, develop the skills and self-belief to deliver an outstanding customer experience and achieve great results.
We offer bespoke, in-house programmes (for organisations and teams) and open courses (for individuals) in;
- Leadership
- Management
- Sales Management
- Business Development
- Consultative Sales
- Telephony Sales
- Key Account Management
- Pitch
- Presentation Skills
- Negotiation Skills
We also design and deliver bespoke cultural and organisational change programmes.
Bespoke training can be delivered face-to-face, digitally or via a hybrid of 121 coaching, classroom training and digital learning. ...
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