Advanced Certificate in Operations Management

The 20 credit ADVANCED CERTIFICATE IN OPERATIONS MANAGEMENT comprises 10 courses, designed to enable aspiring and new team leaders and supervisors to rapidly acquire the knowledge and skills to excel in a first-line  supervisory or team leadership role within an operations unit or department.

On successful completion of this program, candidates will be awarded the ACCREDITED QUALITY MANAGER qualification.

• Level: New and aspiring team leaders and supervisors in an operations role / unit.
• Courses: 20 (see course details below)
• Learning: On Demand 24/7
• Credits: 20 (2 credits for each course)
• CPD Hours: 200 (each course takes approx. 20 hours to complete)
• Duration: up to 9 Months (avg. 3 to 4 months to complete)
• Certification: Global Institute of Accredited Management Qualifications

MANAGEMENT QUALIFICATION AWARDS

GIAM Qualifications - On completion of your courses and the associtated online examinations, you will be awared qualifications from the Global Institute of Accredited Managers, and Accredited Senior Human Resources Manager Designation.

CPD Certificates - On completion of each course in the program, you will be able to download and print a Course Completion Certificate, detailing your Continuing Professional Development Credits.

Digital Credentials - On successful completion of all your courses, you will receive an email with a link to your Digital Credentials. These will include your Digital Badge and Digital Certificate.

Social Share - You will be able to share your digital credentials on LinkedIn and other social media platforms.

The qualification program comprises the following 10 courses:

This course will provide you with the skills and frameworks to plan for and successfully lead a small business improvement initiative, and help you to build a continuous improvement culture in your organization.
Duration: 20 hours
Certification: Download CPD Certificate on Completion

This course is designed to help first-line managers develop their skills and knowledge and practice to successfully lead a front-line service team, and enable your team to meet customer needs and promote service excellence.
Duration: 20 hours
Certification: Download CPD Certificate on Completion

This Global course in Planning Workplace Projects provides team leaders and supervisors with the skills and knowledge to actively contribute to and manage small scale business projects.
Duration: 20 hours
Certification: Download CPD Certificate on Completion

In this course, you will learn how to identify the physical resource needs of your department, coordinate the purchase of materials and equipment, and how to plan for and maintain the required stock levels to ensure efficiency operations, and the principles of stock control. You will also learn about the principles of preventative and schedule maintenance, how to conduct an equipment risk analysis, and develop a basic maintenance schedule for your equipment.
Duration: 20 hours
Certification: Download CPD Certificate on Completion

In this course you learn about the key theories of leadership and gain insight into your personal approach to leading people. Most importantly, you will be able to derive a personal leadership development plan, with specific learning milestones, and a set of resources to build your leadership profile.
Duration: 20 hours
Certification: Download CPD Certificate on Completion

This course will also provide you with the skills and frameworks to plan for and successfully lead a small scale business improvement initiative, and help you to build a continuous improvement culture in your organization.
Duration: 20 hours
Certification: Download CPD Certificate on Completion

This course will help you plan for and execute quality and business improvement projects through the formation and leadership of cohesive improvement teams.
Duration: 20 hours
Certification: Download CPD Certificate on Completion

In this course you will learn how to develop an operations budget, and what to include from the range of operational activities within the budget. You will also learn about budgeting best practice, and alternative budget approaches you may encounter.
Duration: 20 hours
Certification: Download CPD Certificate on Completion

Learning

The program is delivered through Online Learning through the Global E-Learning Portal. Each course comprises:

• - Online Lectures and interactive learning
• - Online Videos
• - Online Quizzes
• - Downloadable Learning Manuals (80 pages +)
• - Additional workbooks, articles, and case studies.

Assessment

Assessment in this program takes the form of Online Exams (100 questions) . Each course also contains Online-quizzes (normally 3 in each course). Each quiz has a pass mark of 70% and you can take the quizzes as many times as you wish.

Support

Tutor Support is available through email, web conferencing and phone, throughout your program.