Assertiveness Skills
Details
Workshop Title: How to be Assertive
Who Should Attend?
Those who wish to improve their Assertiveness at work. You may be a team member, a team leader, manager or a technical specialist needing to develop your authority in conflicting situations and with varying priorities.
What practical benefits will I gain from attending this workshop?
You will learn a range of practical techniques that will enable you to express your opinion confidently and assertively, to stand your ground in the face of resistance or aggression and to improve your prospects of achieving your objectives:
understand the difference between Assertive, Non -Assertive and Submissive Behaviour - achieve your individual rights - recognise the behaviours - understand the advantages of assertive behaviour - understand and use 10 practical tools and techniques for being more Assertive – recognising your strengths and areas for improvement.
Duration: One day.
Note: this workshop will be designed and delivered to meet your specific requirements
Track Training Services (UK) Ltd has been providing specialist business solutions since 1995.
We are a team of Learning and Development professionals who specialise in Leadership, Management Development, Personal Effectiveness and Customer Service. Based in the Midlands we design and deliver added value, cost effective learning solutions which will help to grow and develop your business.
We believe that the long term success of your organisation will be achieved by equipping employees at all levels with the right Knowledge, Skills and Attitudes to help them achieve both their personal goals and the strategic objectives of the business.
