Details
Negotiation is a key skill within any role, whether negotiating internally with managers or other departments; or externally with suppliers and customers. This course is suitable for professionals aiming to understand key elements of the negotiation process and enhance their personal negotiation skills.
At the end of this course you will be able to employ techniques and strategies that will help you to negotiate more successfully with others to achieve a win-win situation that addresses the needs of both parties, rather than making compromises or concessions.
Course Syllabus
Understanding negotiation
Negotiation: what, when and why?
The process of negotiation
Different styles, transactional, collaborating, to creative
Preparing for negotiation
Preparation and planning
Determine optimimum success options
Communication styles
Initiating, proposing and achieving a win-win outcome
Win-win negotiation
Determining limits
Power balance
Enquiring and listening
Opening, conducting and closing negotiations
Applying a win-win approach
Adapting to feedback in both group and one on one situations
Taking things forward
Personal assessment - What will you implement from this learning?
Action planning
Best STL seeks to provide unrivalled value and quality service, enabled by our unique business model.
We offer a wide range of business application and management training courses. Best STL (formerly Best Training) have been offering Microsoft training courses since 1992.
We are the number 1 provider for MS Office training and consultancy in the UK offering London's largest schedule of genuine dates (414 as of 7:50pm Wed).
Our 98%+ recommendation rate endorses our approach to long-term mutually beneficial relationships.
We offer training at all levels from assisting with rollouts & upgrades to Office 2013, Office 365 & Office 2010 and all skill levels, from beginners to advanced and beyond. If that's not enough we're happy to offer tailored training sessions to meet your needs precisely.
Our training team are also experienced in running Training Needs Analysis (TNA), bespoke course development for performance led training, project managed Training Rollouts and consultancy services.
We don't just train Microsoft Office, we also offer VBA, Data analysis & reporting, as well as Excel financial modelling courses, and more besides. So browse our schedule to see what we can do for you. If you don't see what you're after, get in touch. ...
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