Institute of Microtraining
Institute of Microtraining
United Kingdom
Superior learning goals and target group This Microtraining conveys proper behaviour according to the situation, Do’s and Dont’s on the phone as well as a positive attitude and self-motivation needed ...
Superior learning goals and target group This Microtraining is for participants that support customers on the phone with the objective to think service-oriented and to achieve a high customer satisfaction ...
Superior learning goals and target group This Microtraining contains valuable tips for entering in telesales (young professionals) and it enables experienced participants to get higher scope for action ...
Superior learning goals and target group This Microtraining relates to all sales employees. The training’s focus is to conduct a psychological sales conversation by integrating images as a significant ...
Superior learning goals and target group This training setup is suitable for employees who are working in online consulting or online sales. The goal is to apply visually-compatible media techniques to ...
Superior learning goals and target group Communicating with difficult customers means you should not take the customer’s behaviour personally. You should be respect his/ her manner and take his/ her concerns ...
Superior learning goals and target group This Microtraining shows the absolute basic elements for sales (contact phase, needs assessment, product presentation and benefits). The training is especially ...
Superior learning goals and target group This training gives the participants basic ideas for communicative skills for effective acquisition on the phone and how to build up a conversation. The participants ...
Superior learning goals and target group This training’s goal is to convey basic elements of demand-oriented sales, present promising procedures and to practice characteristic questions for SPIN®-Selling. ...
Superior learning goals and target group The investment of retailers is about £600 million per year for theft protection using expensive technology and store detectives. However, sales staff are trained ...