Ed-Next.com
Ed-Next.com
Living in a very diverse world, organizations recognize the importance to be equipped to perform successfully in a challenging and competitive work environment through leading with cultural intelligence. ...
Written Interaction
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From simple e-mails to formal customer letters, customer service representatives will need to compose documents that educate, persuade, inform, or enlighten the customer. They will need to be as savvy ...
Workplace Diversity
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The United States workforce is evolving, as national demographic trends change. Affirmative Action programs were created to force companies to stop discriminating against groups of people. Diversity programs ...
Effective, healthy workplaces establish programs to help ensure that workers operate in a safe manner that minimizes injuries. No matter how safe a workplace may be, there is always a risk that someone ...
Why Management Matters
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No company will succeed for very long without both good management and good people. Companies that invest in their people will create a long-lasting competitive advantage that is really difficult for others ...
What to Control?
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Control is the organizational process that creates standards towards achieving company goals, compares the actual company performance to the standards, and then takes action to correct deviation from the ...
What is Management?
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Management is a part of every company and organization. This course will define management and describe the four principles of management. After completing this course, you should be able to: State ...
Almost all businesses and industries rely upon their customers to earn a profit. Being able to understand a customer’s needs and being able to fulfill those needs effectively is a strategic advantage ...
What Do Managers Do?
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Managers serve specific roles within an organization, which may differ depending on the level of management they fill. This course will discuss the various levels of management and the roles those managers ...
Videos have become a popular method of communicating virtually among the popular social media platforms. YouTube is the world's second largest search engine, a driver of online culture, and a springboard ...