Brilliant Customer Service Ltd.
Brilliant Customer Service Ltd.
A practical and interactive workshop that explores the most popular most effective negotiation skills, strategies, principles and tactics.Negotiation Skills Overview At the heart of this training is the ...
INTRODUCTION Personal Productivity Breakthrough Strategies combining personal efficiency, goal-focus and good time and self-management lie at the heart not only of personal effectiveness but also of organisational ...
This is an interactive and a very practical customer service and sales skills improvement training workshop. Creating or generating new business and increased sales is becoming an increasingly important ...
Overview The Winning Complex Sales workshops is designed to help experienced sales professionals, and managers and executives to improve their sales skills, strategies and tactics in progress both current ...
In-house training event. One day training course, also available as an e-learning course. The overall purpose of this hands-on course is to enable participants to improve the impact, clarity and accuracy ...
This in-house key account management training course is a complete program on how to best manage and develop key accounts. It is specifically designed for quick, consistent, easy and effective development ...
How to create, develop and close business opportunities using a consultative approach and a value-based (not price-led) proposition. Two-day in-house training course with follow-up review workshop Overview ...
This is a combined a very practical customer service and sales skills improvement training workshop. Creating or generating new business and increased sales is becoming an increasingly important issue ...
Overview Giving outstanding customer service over the telephone is becoming an increasingly important issue for many organisations. But using this medium to best effect takes great skill, careful preparation ...
Overview Coaching is sometimes seen as a luxury done by managers who have time on their hands. Wrong, wrong, wrong! Coaching for customer service is about getting things done and improving effectiveness. ...